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Elements and Performance Criteria

  1. Monitor the pull system
  2. Take corrective action
  3. Test/improve the pull system

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Pull system includes one or more of:

operations done to order and not for holding large inventories of parts and completed stock

work flow done according to demand pull from the next work stage

operations in response to customer demand.

Production used in a manufacturing sense includes one or more of:

repetitive production of items (e.g. components and whitegoods)

continuous or batch production (e.g. hydrocarbons, chemicals and cement).

Types of inventories include one or more of:

cycle stock which reflects the replenishment quantity and frequency

buffer stock to meet demand variability and forecast errors

safety stock required to guard against quality and delivery failures upstream.

Determine cause for an individual/team leader includes one or more of:

analysing cause themselves

identifying that expert analysis is required and requesting this analysis

setting up an improvement team to analyse cause

identifying that the cause of the discrepancy is upstream or downstream of the team or area.

Stakeholders include one or more of:

managers

supervisors

employees

shareholders

worke health and safety (WHS) mechanisms/representatives

industrial relations mechanisms/representatives

suppliers

customers

service providers.

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for three (3) or more monitored discrepancies/problems, to:

identify the demand pull system used in own work area

identify pacemaker process

identify types of inventories used by team or work area

determine actions to rectify discrepancies between actual and planned rates of production

facilitate and monitor changes to rectify discrepancies.